SAP Hosting

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SERVICE AGREEMENT

  • Guaranteed yearly availability 99.9%
  • Restart of productive system in the case of recovery <2 hours
  • Guaranteed dialog transactions response time <700 ms
  • Operation according to ISAE 3402 (SAS70)
  • Personal SAP contact
  • SAP EarlyWatch service, monthly
  • KPI and SLA reporting
  • SAP Basis support packages / patches
  • SAP Solution Manager shared
  • Contract period of one year

 

FACTS

  • SAP Hosting certification
  • ISAE 3402, SSAE 16 (SAS70 II)
  • DIN ISO 9001: 2008
  • Data centres mirrored geographically
  • System maintained in nuclear protection bunker for top physical security
  • Data centre located directly on Internet backbone node for maximum availability and scalability of WAN connections

 

ARE YOU READY? TRY OUR FREE NON-BINDING HOSTING CHECK!

Our SAP Basis Team will check and analyze your system environment for one day free of charge as the basis for preparing a highly qualified and transparent proposal about our SAP hosting services.

Please feel free to contact us using our contact form.